Policies

Returns & exchanges

We want you to love your walls. If something isn’t right, here’s how returns work.

Starter kits

Unopened starter kits in original packaging may be returned within 30 days of delivery for a refund of the product price. Shipping charges are non-refundable unless we made an error.

Damaged or incorrect items

If your order arrives damaged or isn’t what you ordered, contact hello@blazeprints.com within 48 hours with photos. We’ll replace or refund at no cost.

Seasonal subscription boxes

Subscription shipments follow the same damage policy. For subscription billing or skips, manage your plan in account settings or reach out before the next charge date.

Questions? See our FAQ or contact us.